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- 7 Item(s)
Most Recent Customer Reviews
- 7 Item(s)
Review Ratereplacement part needed
I love the design of these feeders, have several of my own and have given a few away as gifts. BUT! The metal part rusts quite quickly and I have now found out that rust builds up in the hummingbirds' system and eventually kills it!!! I haven't been able to find any possibility of buying a replacement part, and I have not kept receipts, so now they are all just sitting on the shelf. Is there any chance you do sell replacement parts? I've got my fingers crossed because I really don't want to have to throw out so many otherwise perfectly good bird feeders.Response From WoodstreambrandsKathryn : Consumer Relations Representative
While replacement parts are not available for this feeder, it is covered by our 30-day guarantee and 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help.
Review RatePainted glass
All of the red paint came off. Should have used actual red glass and not paintResponse From WoodstreambrandsJennifer : Consumer Relations Representative
Thank you for providing this feedback! We appreciate these comments and have shared the suggestion with our Product Managers.
This feeder is treated to help protect it from weather and rust. We recommend cleaning the feeder at least twice a week to keep the nectar fresh and the feeder inviting.
Our products are covered by a 30 day return policy and a one year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for further assistance.
Review RateNot so happy
I have had at least four of these feeders and each one has peeled inside it is not red glass it is coated and the coating peels off. I love the feeder and so do the hummingbirds but I don't love that I keep have to buy new ones every few months.Response From WoodstreambrandsPatty : Consumer Relations Representative
Perky-Pet® strives to create high-quality feeders for our customers and the birds to enjoy. We regret to hear that what was received did not meet these expectations.
The finishing process on this feeder should prevent peeling and prolong the life of the product. Our feeders are covered by a one year replacement warranty. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for additional assistance.
Review Rateantique bottle glass feederThis feeder seems to be made wrong and the birds refuse to eat from it. I believe the holes are too flat and too close to the neck of the bottle, and the birds can't get close enough to feed. Either that or the birds don't like the metal flowers. There are two of us who have them and neither of them get any birds to them, but we do have birds at our plstic flowered feeder. Tried this one in Texas and now in Colorado and neither place got any birds eating from it. It is pretty to look at but not as a feeder.
Review RateWould Love It if the Red Coating Didn\'t Peel OffThe red coating is peeling off like crazy. It began when I peeled off a sticker and the red coating came with it. It has been downhill from there. Every time I rinsed out the sugar water, more coating peeled away. It is now in the trash because some of the coating was getting into the reservoir. I have been using Perky Pet products for years, and this is the first time I can say I'm very disappointed in the product. I contacted Customer Service about it via the website's contact form on 6/23, but no one responded. So, now I can add disappointment in the company's customer service as well. Sad.
Review RatedisappointedThis would be the perfect feeder if it was actually red glass. Mine peeled within 2 weeks. Returning this one.
Review Rateproblems with my feederI purchased two of these feeders. I've washed them every few days and kept fresh nectar in them. I've had problems with black mold getting into them and the red color is peeling off of them. I would not recommend this feeder.